A connection from your PC/CRM system to the Hosted Telephony Platform.

ucplus Services

ucplus is a powerful unified communication software suite, which allows users a high level of integration, communication and collaboration with their phone system.

 

 

Strong integration to a huge range of different business applications systems gives users information about callers quickly and efficiently, significantly increasing productivity. The ucplus product suite is not only cost effective but also very easy to maintain and install.

 

There are 3 different Licenses available depending on the functionality you require.

UCPLUS - SITE LICENSE

A site license will be required for all license types.

UCPLUS - EXPRESS LICENSE

ucplus Express is the entry license to our integration offering, however as standard offers Desktop call control, Presence, Messaging, Dialling and integration into Outlook, Lotus Notes and  Google Contacts & Places. This does not allow integration into CRM systems and Databases.

These licenses are PC and Mac compatible.

UCPLUS - FUSION LICENSE

The ucplus Fusion License provides integration into many of the most popular CRM solutions in the market place as well as all of the functionality associated with the ucPlus – Express license.

These licenses are PC and Mac compatible.

(When buying a Fusion license you receive the features of the Express license included below are the applications that Fusion licenses integrate with).

UCPLUS - OPERATOR CONSOLE LICENSE

The ucplus Operator Console offers receptionists in busy environments the information required to answer calls quickly and professionally and with a huge amount of live information available at a glance. Inbound calls can screen pop a database or CRM record to give a script or general information about the caller which is ideal for multi-tenant office environments.

Options to answer, hold and make calls, choose various functions to be driven via mouse, keyboard or even touch screen mode can be enabled.

Remote Installation

For Non Standard Installations / Partner integrations a remote installation may be required. The remote installation will include set up and testing of the application integration on a single existing user PC.

Microsoft Teams

Teams offers users a fully featured collaboration suite to include video, chat, presence and screen sharing whilst using our Hosted Telephony platform to deliver the robust functionality of a cloud PBX.

Get in Touch

Do You Have Any Questions?

Monday to Friday | 09:00-17:30

0345 5120 105

enquiries@quantumairfibre.com

Quantum Communications Ltd
The Headquarters Building
Brookenby Park, Brookenby
Market Rasen
Lincolnshire
LN8 6HF

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